Things can – and often do – change at any moment.
And whenever you’re trying to get someone on your side (either in selling, or getting collaboration, or buy-in for a project etc) it’s your job to pay close attention to what’s happening with the other person, and notice when they reach a point of inflection.
Very often though, we don’t notice when someone changes their attitude, inner state, thoughts or what have you.
That’s a problem, because when the other person reaches a point of inflection, you get a chance to react and move your mission forward – but if you don’t notice their change, you’re likely to move forward on the same track, and you miss an opportunity.
This is why empathy is so important.
Empathy enables you to tune in to what’s happening in that other person’s world, so that you can change your strategy and approach accordingly.
So, watch out for inflection. Read the other person. Observe them, and notice changes that indicate something has shifted for them.
Body language can be a great tell.
But also surprise, or sudden vehement agreement, or the breakthrough question they suddenly come up with.
Be mindful, attentive, observant, and you’ll know when the shift happens.
As a result, you’ll no longer fall in the trap that causes so many lost sales, bad communication, or unsatisfying outcomes with people.
Change can happen at any moment. Make sure you don’t miss it.
