Martin Stellar - Coach & Consultant for ethical sales and business growth

Martin Stellar - Coach & Consultant for ethical sales and business growth

I help nice people sell more

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and discover how to sell your work without compromising your values

Purchase motivator 2: Problem-cost and urgency

When somebody buys from you, they look to solve a problem, right?

And, every problem has a cost: the consequence it brings.

For example, somebody who gets a lot of traffic to their website, but nobody converts, nobody signs up for their list, nobody gets in touch, nobody buys.

That is a costly problem because getting traffic to your site requires an investment.

But if visitors don’t convert, then the cost of the problem is the low ROI on lead generation investments.

Now, the question to ask yourself, is: How fed up, exactly, is your buyer with paying that cost?

Because while most people will be bothered that they have the problem and pay the cost, the truth is that not everyone is willing, or ready, to fix the problem and stop paying.

That’s why you need to look for people who have a ‘now-problem’, instead of a ‘someday-problem’ or a ‘later-problem’.

In fact, I ask people in the very first conversation:

“Is this a ‘now-problem’, or a ‘someday-problem’?

If their answer isn’t ‘now’, then we both know that we’re not at the point where we’ll be working together, and we can sign off and continue the conversation at a later stage.

They can go back to solving the actual now-problems they have, and I can go talk to other people, who do have a now-problem.

So the last thing you ever want to do is spend your time with buyers who aren’t fed up with the problem, who have no urgency, who aren’t looking to solve things NOW.

Sure, there are cases where your conversation will flip them from ‘later’ to ‘now’, but in most cases, that won’t happen, and you’ll churn through your time without results.

Focus your outreach, your prospecting, your enrollment conversations on the people who would sit down and take the pebble out of their shoe, and not on the kind of people who would leave it and put a band-aid on a blister once they get home.

Put simply:

A buyer without urgency is not qualified. Save your time for those who are qualified and who do have a now-problem.

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Results

Martin helped our co-working space get to full occupancy and $25.000 monthly revenue in less than a year.

~ Antonio Herrezuelo,
Avenida Capital

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