In business, your job is to help a buyer advance, get better, solve problems – your job is not to ‘close a sale’.
Sometimes people buy from you, sometimes they don’t, and that’s up to them.
It really depends on what that person needs, and wants, and the timing of your encounter. Maybe their best choice is to not buy today, but tomorrow or next week.
Because even if someone has the money to work with you, it also needs to fit into their plans and projects.
Whether you sell a product or service, in most cases a client will also need to dedicate a certain amount of time to the project – and that already starts before buying: even the decision to work with you or not requires an investment in think-time.
So if they don’t buy today, who knows what they’ll want to decide tomorrow or later down the line?
This is why selling isn’t binary. It’s not a ‘sale/no sale’ scenario, because if you see it that way you’ll shut things down if you don’t get a yes.
Instead, consider it a ‘sale/or something else’ situation, where ‘something else’ is an outcome that you both benefit from, and one that keeps you in touch.
This change in attitude does magic for the relationships and conversations you have, because it takes the pressure off the situation.
It creates encounters that leaves people feeling ‘I feel respected by you. I’m happy to talk to you again’.
Which is great, because what better person to follow up with, than someone who’s open to dealing with you again?
This kind of conversation and relationship is what I teach in my LEAP training for ethical selling.
It’s in pilot launch at the moment, and there’s still a few seats left for a live, 1 on 1, 10-week training.
Are you in?
Also published on Medium.