There’s a guy I like to learn from – the late Jim Camp, known as the world’s most feared negotiator.
One of his lessons is that ‘vision drives decision’, and since every sale is a negotiation, it’s really important that you work with your prospect’s vision.
Because unless they see themselves experiencing the benefit of your product or service, your only chance to cause a sale is to force the issue – and we’re nice people, we don’t force people into buying.
Now, most people try to persuade a vision onto someone. Compelling arguments, explanations, paint the ‘after’, pointing out the problems that remain without the purchase…
But it’s much more effective to have a prospect develop their own vision.
That way, they own the vision instead of ‘borrowing’ it from you, which makes it far more likely that they’ll also buy your work.
And the best way for someone to develop their own vision of ‘problem solved because I bought this thing’?
The last thing you want to do when selling, is tell people what to see.
Instead, ask questions that have them gain clarity and insight, and they’ll develop their vision all by themselves.
What kind of question to ask is hard to say, because it depends on the product or service you offer, on the personality of the buyer, the price point…
But, as long as your questions come from a place of empathy (i.e. putting yourself into their world), you’ll be fine.
Empathy shows the other that it’s about their results first, their decision second, and your sale last.
And that’s exactly the kind of ethical, integrity-based selling that I teach.
Want to dive deep on what questions to ask your particular buyers?
Then let’s chat: I’m offering my readers a no-cost, 30 minute strategy session.
Also published on Medium.